Sales Development Representative - CX SaaS Scale-up

• £35k + uncapped commission, Private health insurance, Deliveroo allowance of £10 / day when in the office, 25 days holiday + 5 wellbeing days 
• Three days in the London office: Monday, Wednesday, Thursday 

This is an opportunity to own real influence over pipeline generation across a defined territory, rather than simply booking meetings and passing them on. You will work closely with experienced Account Executives and Solutions Consultants, building deep market knowledge while contributing directly to revenue outcomes.

The role offers broad exposure to account strategy, qualification and deal progression, giving you visibility far beyond a traditional SDR position. For someone who enjoys understanding customers, spotting opportunity and having a direct impact on commercial success, there is plenty of room to develop.

What You’ll Be Doing

• Drive outbound prospecting through phone, email and LinkedIn activity to generate qualified opportunities across your territory.
• Own inbound and outbound meeting generation, ensuring leads are followed up quickly and qualified effectively.
• Collaborate with the wider pod on account planning, account prioritisation and territory strategy.
• Participate in pipeline reviews and onboarding feedback sessions to continually strengthen qualification and prospecting effectiveness.

What You’ll Need to Bring

• Proven success in an SDR, BDR or similar pipeline generation role within a B2B sales environment.
• Confidence engaging senior decision-makers through outbound outreach.
• Strong qualification skills and the ability to identify genuine commercial opportunities.
• A curious, commercially minded approach with an interest in understanding customers and how deals are won.

Who They Are
A fast-growing technology business operating in the customer experience space. They have built a strong reputation for helping organisations deliver better customer conversations and are continuing to invest in growth across their commercial teams. The environment is collaborative, ambitious and focused on giving people genuine ownership of results.