Chloe Smyth recently posted about concerns jobseekers have around AI in the application process (link in comments).
So is candidate concern around AI screening justified?
Honestly, yes. But it's not quite as simple as "AI bad, humans good".
Candidates have always been frustrated by poor communication, vague rejection reasons and black-hole application processes. AI didn't create that problem. But in some cases, it's made a bad situation worse.
When people believe their CV has been screened out by a system before a human has even looked at it, trust disappears very quickly.
The issue isn't whether recruitment businesses or employers use technology. Used well, it can improve admin, speed and consistency.
The issue is where that technology sits in the process.
If AI is helping organise information, improve data quality or support better communication, that's one thing.
But if it's making decisions about people's careers without transparency, explanation or meaningful human involvement, that's something else entirely.
Jobseekers generally aren't looking for perfection. They're looking for fairness, clarity and (ideally) evidence that a real person has considered them properly.
Is that too much to ask?
What do you think? Have you fallen foul of AI screening technology? Do you feel that prospective employers are transparent about how they are using tech to deal with applications?
Or do you think that maybe it's more AI noise than substance and that actually AI can give better, faster, more detailed feedback than a human?
One thing's for sure - this isn't going away anytime soon...
